Upcoming Events

  1. Montana VMA Summer Meeting

    June 25 @ 8:00 am - June 27 @ 5:00 pm
  2. Canadian VMA Convention

    July 13 @ 8:00 am - July 16 @ 5:00 pm
  3. AVTE 2017 Symposium

    August 2 @ 8:00 am - August 4 @ 5:00 pm
  4. South Dakota VMA Annual Meeting

    August 13 @ 8:00 am - August 16 @ 5:00 pm

RSS Latest From Our Blog

  • June is National Adopt a Shelter Cat Month
    June is a very important month for organizations, nationwide, that work with the community to find permanent homes for rescued cats.  June is National Adopt a Shelter Cat Month.   You may wonder why June was chosen  as the month for this very special service.  The short answer- June is kitten season. It is the time […]
  • Equine Respiratory Allergies - Heaves
    The respiratory illness commonly known as “heaves” or “broken wind” was, until recently, referred to as Chronic Obstructive Pulmonary Disease (COPD) in the medical community. It has been renamed Recurrent Airway Obstruction (RAO) to indicate that it is not the same condition as the COPD found in humans.  Affecting mostly older horses, heaves arises when […]
  • Equine Skin Allergies
    It's frustrating:  lumps, hives and excessive scratching and distress.  It's a difficult business diagnosing the cause of your horse's skin allergies. It may take months or years of exposure to develop.  And there doesn't seem to be any link between breed, gender or age. Understanding the symptoms, causes and treatments can help identify whether your horse does, […]

Veterinary Consult Corner

/Veterinary Consult Corner

The Annual Business of Business

The end of the calendar year is a celebration time for most American practices, but June 30 also marks the end of the fiscal year for Australian veterinary practices.  With the IRS ruling 92-65 (see JAVMA, Vol. 201, No. 6, September 15, 1992, JAVMA, Vol. 206, No. 3, February 1, 1995), sections 471 and 446 [...]

By | June 19th, 2017|Veterinary Consult Corner|

A New Paradigm for Understanding and Treating Pain

CLIENT-CENTERED PATIENT ADVOCACY TO EXTEND AND ENHANCE THE QUALITY AND DURATION OF AN ANIMALS LIFE! This basic concept was often embraced in the practice's mission statement. When a practice accepts that they MUST talk for the welfare of the animal with the stewards of this four-footed family members, the practice becomes legendary in the minds [...]

By | June 2nd, 2017|Veterinary Consult Corner|

Strategies for a Recessionary Economy

The recessionary economy is real.  Do not believe the government stated unemployment rates of 4.5% to 4.9%.  If the person has been forced out of their job during the Global Financial Crisis (GFC) of 2007-2010, and the job does not reappear, the out of work employee finds they have no skills for the new marketplace, [...]

By | May 4th, 2017|Veterinary Consult Corner|

“How can practices compare themselves to others?”

COMMON QUESTION: "How does my practice compare to others?" CONSULTANT'S ANSWER: "Is your net income 10% better than last year?" COMMON RESPONSE: "My turnover is 6-8% better!" CONSULTANT'S INQUIRY: "How much of that is true net?" COMMON REPLY: "My Average Client Transaction is up!" CONSULTANT'S INQUIRY: "What is the income per FTE staff member?" COMMON [...]

By | April 3rd, 2017|Veterinary Consult Corner|

Practice Tips & Truisms

For the record book, ideas I am about to share will be contrary to some of your opinions of what a veterinarian-centered practice should be doing.  Some of the ideas will be contrary to your levels of trust.  Some will walk away saying it can never happen on their watch.  In short, many veterinarians CRINGE [...]

By | March 20th, 2017|Veterinary Consult Corner|

Growing Your Veterinary Practice

In consulting with hundreds of companion animal veterinary practice owners over the years, I have seen that one of the most difficult things for them to do is get the ASSISTANCE they need to grow it beyond its initial plateau.  They get into the practice ownership role usually because they feel they can deliver a [...]

By | March 2nd, 2017|Veterinary Consult Corner|

It is all about the human-animal bond

As the Leo Bustad Companion Animal Veterinarian of the Year 2012, I now find I am often asked, "How does one believe in the Human-Animal Bond being practice critical?" The truth is that most professionals think that when they believe/know, then they can act. While that works some of the time, if you choose to [...]

By | February 28th, 2017|Veterinary Consult Corner|

APPROPRIATE PRICING

If you do not know the change rate of overhead and supply costs, you cannot set fees in a reasonable manner. - Dr Tom Cat   How To Raise Your Fees   There is a delicate balance between the fee you need to charge for your products and services, and the fee that people are willing [...]

By | February 3rd, 2017|Veterinary Consult Corner|

Practice Owner’s/Manager’s/Zone Coordinator Challenge for 2017

New Year's Resolutions - as a reader, you already know that a resolution of 12% more net is nothing but frustration for every body! Look at procedures per 100 patients, and pick a line item that needs attention, e.g., dental prophys by staff, and allow that to become the goal of a 12% increase per month, [...]

By | January 16th, 2017|Veterinary Consult Corner|

Nourish, Don’t Drain, the Practice Culture

  If managers or practice owners identify the offending behaviors and fix them, they will usually be able to spend more time nourishing the practice's culture - which will in turn, make the staff members happier and more productive.  Below are the ingredients that make-up a nourishing practice culture: Respond constructively when someone offers an [...]

By | January 16th, 2017|Veterinary Consult Corner|
Load More Posts