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  • Olive Oil for Dogs
    An awesome addition to your pooch’s diet, olive oil packs a nutritious one-two punch. Ever wonder why?  Here are just a few reasons to share with your canine buddy. When it comes to homeopathic remedies for dogs, there are a variety of “people foods” that can provide some valuable benefits. A superstar in the category is […]
  • Why You Should Consider a Barn Cat
    The farm cat, also known as a barn cat, is a domestic cat, usually of mixed breed, that lives primarily out-of-doors, in a feral or semi-feral condition on agricultural properties, usually sheltering in outbuildings.Have you seen stray cats hanging around the barn or home?  Wish they’d go away?  Don’t be so sure they can’t lend […]
  • Horse Rescue - Start a Successful Sanctuary
    Rescuing horses is unlike rescuing dogs, cats, and other typical pets.  Often, these animals are saved when they are given away for free, or abandoned.   Conversely, horses are often saved from the road to the slaughterhouse or purchased at auctions attended by meat buyers.  The How To Best case, rescue organizations don’t “buy” animals, but […]

Veterinary Consult Corner

/Veterinary Consult Corner

Strategies for a Recessionary Economy

The recessionary economy is real.  Do not believe the government stated unemployment rates of 4.5% to 4.9%.  If the person has been forced out of their job during the Global Financial Crisis (GFC) of 2007-2010, and the job does not reappear, the out of work employee finds they have no skills for the new marketplace, [...]

By | May 4th, 2017|Veterinary Consult Corner|

“How can practices compare themselves to others?”

COMMON QUESTION: "How does my practice compare to others?" CONSULTANT'S ANSWER: "Is your net income 10% better than last year?" COMMON RESPONSE: "My turnover is 6-8% better!" CONSULTANT'S INQUIRY: "How much of that is true net?" COMMON REPLY: "My Average Client Transaction is up!" CONSULTANT'S INQUIRY: "What is the income per FTE staff member?" COMMON [...]

By | April 3rd, 2017|Veterinary Consult Corner|

Practice Tips & Truisms

For the record book, ideas I am about to share will be contrary to some of your opinions of what a veterinarian-centered practice should be doing.  Some of the ideas will be contrary to your levels of trust.  Some will walk away saying it can never happen on their watch.  In short, many veterinarians CRINGE [...]

By | March 20th, 2017|Veterinary Consult Corner|

Growing Your Veterinary Practice

In consulting with hundreds of companion animal veterinary practice owners over the years, I have seen that one of the most difficult things for them to do is get the ASSISTANCE they need to grow it beyond its initial plateau.  They get into the practice ownership role usually because they feel they can deliver a [...]

By | March 2nd, 2017|Veterinary Consult Corner|

It is all about the human-animal bond

As the Leo Bustad Companion Animal Veterinarian of the Year 2012, I now find I am often asked, "How does one believe in the Human-Animal Bond being practice critical?" The truth is that most professionals think that when they believe/know, then they can act. While that works some of the time, if you choose to [...]

By | February 28th, 2017|Veterinary Consult Corner|


If you do not know the change rate of overhead and supply costs, you cannot set fees in a reasonable manner. - Dr Tom Cat   How To Raise Your Fees   There is a delicate balance between the fee you need to charge for your products and services, and the fee that people are willing [...]

By | February 3rd, 2017|Veterinary Consult Corner|

Practice Owner’s/Manager’s/Zone Coordinator Challenge for 2017

New Year's Resolutions - as a reader, you already know that a resolution of 12% more net is nothing but frustration for every body! Look at procedures per 100 patients, and pick a line item that needs attention, e.g., dental prophys by staff, and allow that to become the goal of a 12% increase per month, [...]

By | January 16th, 2017|Veterinary Consult Corner|

Nourish, Don’t Drain, the Practice Culture

  If managers or practice owners identify the offending behaviors and fix them, they will usually be able to spend more time nourishing the practice's culture - which will in turn, make the staff members happier and more productive.  Below are the ingredients that make-up a nourishing practice culture: Respond constructively when someone offers an [...]

By | January 16th, 2017|Veterinary Consult Corner|

Six Key Principles Aid in CQI

Ensuring the Standards of Care and CQI initiatives Stick is a Leadership Essential.    Dr. Tom Cat   I was discussing with an old time client about the challenge of staff respecting the Standards of Care (SOC), and implementing the CQI principles at the personal level. When the Joint Commission does a healthcare organization survey, they now [...]

By | January 16th, 2017|Veterinary Consult Corner|

Humility is a Virtue / Curse

  Being too humble with client praise can have unintended consequences.   Veterinary healthcare delivery is a calling for most of us. We entered the profession for very humanitarian reasons, wanting to help animals, and in turn their stewards, and make a difference in the human-animal bond of the family.  We do what we do and [...]

By | January 9th, 2017|Veterinary Consult Corner|
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